Wednesday, May 6, 2020

Financially Backward People To Get Advice †Myassignmenthelp.Com

Question: Discuss About The Financially Backward People To Get Advice? Answer: Introduction Chris was once the High Court judge got awarded because of providing free legal support to the community. His son, Richard, a Law graduate from Melbourne wanted to accompany his father. They both together open an organization named Chris and Richard's Legal support (CRLS) to help the financially backward people to get the free legal advice. They decided to do all the business activities manually but later they found it difficult to cope up with the records of the lawyers and clients details (Gupta et al. 2017). They are now in an ethical dilemma whether they should adopt the Cloud ERP or not. This report will highlight the reasons why they should need the change, the issues they faced while conducting the business activities manually have been showcased. The report show lights on the benefits and limitations of ERP, the organization commitment, alignment of ERP with respect to CRLS aim. The report also grandstands the feasibility analysis, the current business activities they are undertaking and the recommendations for the business processes. An argument to persuade management that Cloud ERP is required The reason for change CRLS has taken the great initiative to help the financially backward people to get the legal advice free from the lawyers. They have opened three branches in Melbourne, Sydney and Brisbane and have recruited 18 administration staff and 30 lawyers. They have 50 volunteers working across the three branches and they all do their work manually. They are facing the issues to maintain the records or keep things up to date; they are messing up while handling the lawyers, clients activities (Nowak and Kurbel 2016). Also, they are facing issues to make a list of lawyers and clients and which case the lawyers dealing with. They opted for a computerized system but due to the excessive cost of hardware and software they stepped back, but after attending a seminar conducted by Medium Sized Enterprise (SMEs) they understand the potential ERP and so they are keen to use the technology in their premises (Peng and Gala 2014). Therefore, they need a change for the betterment of the company. Alignment of an ERP with the CRLS's goals The Cloud ERP provides profitable services, so CRLS can utilise their donation money for other valuable purposes, CRLS will not require funding and even they do not have to think about managing their data centres. They will have to pay the cloud vendor monthly revenue or annual revenue and they can get the agile effective business. The Cloud ERP offers flexible service and this service can be accessed from any devices and the services can be accessed from anywhere (Weng and Hung 2014). This approach helps them to conduct their business activities well and will help them to take critical decisions. The Cloud ERP provides a scalable platform that means they do not have to bear the heavy cost purchasing hardware and software for them. The Cloud ERP provides agile effective business solutions as the Cloud ERP is hosted by the cloud vendors Amazon Web Services (AWS) and Microsoft Azure. They will keep a complete backup of data of CRLS and also enhance the business activities. CRLS can keep track of the court details, lawyers' details and clients' details and process their data in the most effective way (Jain and Sharma 2016). Benefits and limitations of cloud based ERPs in the context of CRLS Benefits of Cloud ERP- CRLS will do not have to worry about the resources because all the hardware and the software solutions will be provided by cloud vendor they only need to pay monthly or annual revenue to get access to the Cloud. The cloud vendor will update and upgrade the system hence their system will get updated automatically. This will increase the security of the system and hence they will not have to worry about the security breaches. Cloud ERP is completely cloud based and because of this SaaS offering the services can access from everywhere and from any devices. This can help them to conduct business activities across the three cities Melbourne, Brisbane and Sydney. The 30 Lawyers and 18 administration staff can share data and can communicate with each other at need. This can help to take critical decision making (Duan et al. 2013). This can reduce any mishaps and misunderstandings among the various premises and the genuine chance for collaboration among the staff's increases. This can also offer the facility to choose between reports and dashboards can suit them best. CRLS do not have to take up the cost of extra charges for the hardware and the software, so, they can use the donation money for other valuable services. Sine CRLS is a start-up organisation since they tend to grow faster, Cloud ERP can be the best solution for the enterprise. Cloud ERP can provide fast efficient services to CRLS because the cloud vendors that provide those fast services are the tech giants- Amazon Web Services (AWS) and Microsoft Azure. Their responsibility is to provide profitable data services to the customers so that it can be accessed easily in a fast and secure manner (Johansson et al. 2014). Hence data centres assure the geographic diversity, the data centres also keep track of the records hence can provide solid back-up to the data. This data is stored in multiple regions and so there is no chance of data loss or data corruptions. The cloud vendors will take responsibility if any mishaps occur in the database. In case of on-premise, CRLS will have to take the full responsibility. The cloud vendors provide the advanced security, the great initiative of CRLS needs great security, if the CRLS database gets compromised the sensitive information of the clients will be hacked (Jalil and Bakar 2017). CRLS can face a huge loss for this, adopting cloud ERP, they do not have to worry about the security threats as the cloud vendor will take the maximum responsibility. Limitations of the Cloud ERP Subscription prices: CRLS will have to pay high subscription prices on a monthly and yearly basis to use the cloud platform. In case of on-premise ERP, they do not have to bear this cost. Security: The security risks are associated with the cloud technology and the cloud platform. Since the cloud technology is in beta mode or testing mode there are still many vulnerabilities yet to explore, so the cloud vendors cannot guarantee cent per cent safety. Strategy: Adopting cloud technology requires a lot of time and also requires an expertise, CRLS do not have employees who have knowledge of Cloud ERP, and they will have to rely upon Michael for the whole thing to work (Johansson et al. 2015). Compliance: The CRLS existing architecture must comply with the cloud vendor architecture otherwise malfunction will occur and the whole system will fail. Competency: They will have to move each and every activity to the cloud, so other rivals or IT department can resist their proceedings. Migrate in between CSPs: CSPs provide same ERP packages having varied costs, therefore moving among the CSPs is a tough ask for the Cloud ERP clients (Miranda 2013). Start up support: Initially CRLS can face challenges but with the assistance of the cloud vendor or for their support they can move ahead. Resistance from lawyers and clients: The lawyers and the clients can struggle at the beginning and show resistance CRLS will have to deal with them, they will have to teach the staffs, clients and the lawyers so that they can get used to this Cloud ERP (Romanov and Varfolomeeva 2013). Organisational commitment, especially from management for CRLS Chris and Richard have planned to provide legal advice to the economically backward people. They have planned to provide this service to the people across Brisbane, Melbourne and Sydney. The cost for this initiative will be provided by the local donors according to their plan (Haddara, Fagerstrm and Mland 2015). One donor has donated $100,000 and promised to donate $25,000 every year for upcoming ten years. They have now about fifty volunteers in the three branches. Both Chris and Richard are facing issues to keep their database and their records up to date that is why they want a computerised system to get this done. CRLS believe that the cloud technology can help them to know which lawyers are dealing with which clients and for which case, also the list of pending cases, the list of lawyers and the list of clients can be acquired easily via Cloud ERP (Usman, Ahmad and Zakaria 2016). Michael, an IT graduate has spread his helping hands; however, before adopting the Cloud ERP they wa nt to make sure the usage and limitations of Cloud ERP, the report will show the change the Cloud ERP can bring change to the organisation and why they should adopt this technology for good. An abridged feasibility analysis Description: CRLS have planned to install and configure Cloud ERP in their premises to embellish the business activities. Market feasibility: CRLS provides free legal advice to Brisbane, Melbourne and Sydney citizens. The people are appreciating their effort and contributing money. One of the donors has donated $100,000 already and CRLS is gaining popularity. It is hoped their business will prosper in mere future. Technical Feasibility: Adopting Cloud ERP can be beneficial; they can manage the lawyers and clients with ease and can acquire information in agile and effective manner. Also, the Cloud ERP can help them to communicate across the three cities (Gupta and Misra 2016). Financial Feasibility: Adopting Cloud ERP can be expensive initially and they should believe that this Cloud ERP will help them in the long run. Also, Cloud ERP will help them to gain a competitive edge over other rivals over time. Organisational Feasibility: Chris was once a High Court judge, Richard is Law graduate and Michael, an IT graduate having Cloud ERP knowledge, the trio has planned to aid the economically challenged people by providing legal advice to them (Saini, Khanna and Peddoju 2014). Their effort is appreciable and with the Cloud ERP, they can significant benefits in the course. Issues that may arise due to incomplete elicitation of requirements and misalignment between the business processes CRLS objective is to help the financially backward people by giving them the legal advice, they have initiated their business activities, they have a total of 50 volunteers working across three cities in three different branches, hence it is difficult to communicate with them, and also they have recruited 30 lawyers and 18 management staffs (AlBar and Hoque 2015). Due to lack of proper communication, mishaps will occur among the three branches, and confusion will arise, the lawyers will not be able to identify his clients and also will not be able to solve any cases, the clients will not get any clue where to go and they can be in dilemma whether their case will be solved or not. There will be no record of the whole system. In the meanwhile, the intruders or the middleman can take advantage of the chaos, can exploit the security, also Chris and Richard will not be able to handle the whole scenario. Thus they need to adopt the Cloud ERP for good (Zhong and Rohde 2014). Though they hav e to bear the extra cost they need to understand it will help them in future. The internal staff will need to learn how Cloud ERP works, they will have to take the help of the IT team along with Michael to know the insights and that requires a lot of time. Therefore, CRLS can make blunder while managing the huge flow of lawyers and clients data but with the due course that can help them in the long run. Risks associatedwith BPR and ERP customization BRP is associated with structure, process, organization and information technologies and BRP along with ERP can facilitate the business activities of CRLS, however there are certain risks associated with it, they are as follows- Price Risk: CRLS will have to deal with the heavy revenues while adopting the Cloud ERP. This is the matter of concern to both Chris and Richard. Implementation Risk: The Cloud ERP must comply with the cloud vendor architecture if any mishap occurs the whole system will break down and the whole system will become vulnerable (Bento et al. 2015). The risk associated with lack of expertise: Due to lack of expertise, the internal staff of CRLS can face issues and can make blunder initially, as only Michael has the requisite knowledge. Risk of lawyers and clients: The lawyers and the clients can refuse to use the proposed Cloud ERP because of the complexities, CRLS will need to understand them the advantage of Cloud ERP (Qian, Baharudin and Kanaan-Jebna 2016). Current business processes Chris was once the High Court judge got awarded because of providing free legal support to the community. His son, Richard, a Law graduate from Melbourne wanted to accompany his father. They both together open an organization named CRLS to help the financially backward people to get the free legal advice. Many local donors have come forward to help and support them (Lee et al. 2016). They are currently conducting their business activities across three cities- Melbourne, Sydney and Brisbane. They have 50 volunteers working across the three branches and they all do their work manually. They are facing the issues to maintain the records or keep things up to date; they are messing up while handling the lawyers', clients' activities. Also, they are facing issues to make a list of lawyers and clients and which case the lawyers dealing with (Bento et al. 2015). They opted for a computerized system but due to the cost of hardware and software they stepped back, but after attending a seminar conducted by Medium Sized Enterprise (SMEs) they understand the potential ERP and so they are keen to use the technology on their premises. Recommendations and proposed changes to the business processes Michael, an aspiring IT graduate who is specialized in Enterprise systems want to support them. He is knowledgeable about the potential benefits that Cloud ERP can bring in for the enterprise. A Cloud ERP will assist to keep a record of the transactions. The Cloud ERP can help to prepare reports and based on that report it can be understood which lawyers are dealing with which case and of which clients. The Cloud ERP will help CRLS to know the number of cases which the lawyers handle in a month or in a year. The Cloud ERP will keep a record of the clients, will keep a record of the lawyers, and will keep a record of the cases the lawyers are handling. Also, the lawyers providing advice to the clients can be recorded. Conclusion It can be concluded from the above discourse that the Cloud ERP can bring significant changes to CRLS. The report highlighted the reasons why CRLS should adopt the cloud technology for the betterment of the company. Chris and Richard have planned to help the economically disadvantaged people to provide the legal advice. The report showed that initially the tried to conduct the business processes manually but failed to come up, eventually, they decided to take up the cloud technology that is Cloud ERP. Cloud ERP can help them to achieve the objectives very easily and that has been highlighted in this report. It has also been showcased the potential benefits that ERP can bring to CRLS. The limitations have been stated as well. The organizational commitment has been elaborated on the basis of ERP and the companys objectives. The risks and the issues which Chris and Richard can face have been illustrated in details. The current business has been grandstand in the report and along with th at, the recommendations have been given for the proposed changes that can be made to the business processes. References AlBar, A.M. and Hoque, M.R., 2015, April. Determinants of cloud ERP adoption in Saudi Arabia: an empirical study. InCloud Computing (ICCC), 2015 International Conference on(pp. 1-4). IEEE. Bento, R., Bento, A., Bento, A. and ISTM, M., 2015. How fast are enterprise resource planning (ERP) systems moving to the cloud?.Journal of Information Technology Management,26(4), p.35. Duan, J., Faker, P., Fesak, A. and Stuart, T., 2013. Benefits and drawbacks of cloud-based versus traditional ERP systems.Proceedings of the 2012-13 course on Advanced Resource Planning. Gupta, S. and Misra, S.C., 2016. 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